Residential Division

Our mission is to:

Provide exceptional service, quality & competitive prices to our clients so that Arctic Air is always the first choice.

We provide the most up to date, energy efficient and innovative products. We expand on that technology to create and maintain an ideal, controlled, indoor environment with professionally designed and ongoing service, providing worry free and seamless integration for our clients.

We have and continue to build harmonious, dynamic relationships with employees, contractors and suppliers to provide a supportive and cooperative workplace which encourages personal and professional development in an atmosphere of mutual respect and consideration. Harmony and goodwill within the company is reflected clearly and visibly externally.

The way we work with our suppliers is to be dynamic and creative so that we can help inform future technological and aesthetic development to enhance the indoor environment and protect the environment.

In 2011 our company was certified in the Quality Management System ISO 9001.

The Quality Management System is defined by 8 principals:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to  management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationship

The above Principles are examples of the benefits derived from their use and of actions that our staff typically take in applying the principles to improve our performance.

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